This platform offers membership plans that renew automatically. Please read this agreement carefully prior to enrolling in a trial or buying a recurring subscription. To prevent automatic charges, you must explicitly opt out or cancel at least 24 hours before your current trial or billing window closes.
For instructions on cancelling, refer to our Subscription Terms.
1.1 Legal Agreement: These Terms and Conditions ("Terms") govern the legal agreement between you and Kamalansh Limited, registered at 35, Holmesland Drive, Botley, UK ("Company," "we," "us," or "our"), regarding your use of our site, platform, and available content (including text, media, graphics, and code).
1.2 Consent: Accessing or using our platform means you agree to be legally bound by these Terms.
1.3 Policies and Updates: Your usage is also subject to our Privacy Policy and any supplemental rules posted on our platform. We may update these Terms at our sole discretion at any time.
1.4 Language Governing Version: Non-English translations are provided strictly for convenience. If a conflict in meaning arises, the original English version remains the sole legally binding text.
1.5 Modifications: We signal revisions by updating the "Last updated" date. You waive any right to direct or specific notification for each modification.
1.6 Core Disclaimers & Dispute Provisions: These Terms limit our liability, disclaim express/implied warranties, and require binding arbitration while waiving jury trials and class action participation. You may opt out within 30 days of initial use per Section 12.
1.7 Ineligibility: If you do not agree with all conditions or lack the authority to enter this contract, you must stop using our platform immediately.
2.1 Service Disclaimer: The platform is provided without guarantees. We explicitly disclaim all representations—express or implied—regarding functionality, uninterrupted access, error-free operation, outcome reliability, or fitness for a particular purpose.
2.2 Advisory Limits: Outputs generated by our AI companion are not professional advice. Do not treat AI responses as medical, mental health, or legal counsel. You assume total responsibility for actions taken based on AI interactions. Radiant AI is an artificial intelligence program designed for personal companionship and entertainment only. It is not a licensed therapist, medical device, or replacement for professional mental health care.
2.3 Technological Constraints: AI interactions may feature mistakes, context mismatches, offensive outputs, misunderstood inputs, or dropped conversation flows. You accept these inherent software limits.
2.4 Artificial Nature & User Care: The AI companion is an automated system unable to perform real-world actions. All emotional tones, expressions, or personalities are purely simulated. The Company holds no liability for emotional dependencies formed with the software; you remain responsible for maintaining real-world support systems and seeking professional help when required.
3.1 Account Creation: Unlocking certain features requires setting up an Account and providing requested information.
3.2 Accuracy: You guarantee that all supplied profile details are truthful and up to date, and that your account usage complies with local laws and these Terms.
3.3 Age Requirements: Users must be at least 18 years old. Minors (under 18 depending on local laws) may only use the Service with active parental/guardian consent and direct oversight, provided the guardian reviews and agrees to these Terms first.
3.4 Termination Rights: We reserve the right to lock or delete your Account without notice if you violate these Terms.
3.5 Credentials Security: You are responsible for safeguarding your login details and for all activity occurring under your Account. Notify us immediately if you suspect unauthorized access. We are not liable for losses resulting from compromised credentials.
4.1 Warranties: You confirm that information submitted to the Service is accurate and complies with relevant laws.
4.2 Suspension: Breaching these Terms may result in immediate suspension or termination of your access.
4.3 Platform Changes: We may alter, pause, or decommission any aspect of the Service at any time without advance notice or liability.
4.4 Hardware Requirements: You are responsible for acquiring necessary equipment, internet connectivity, and covering all data or carrier fees required to access the platform.
4.5 Downtime & Data Loss: Modifications to free or paid services may cause temporary or permanent outages. We hold no liability if content, data, or feature availability is altered, restricted, or deleted.
4.6 User Risk: Accessing the platform is done at your own risk. To the maximum extent allowed by law, we are not responsible for device damage, data corruption, or personal harm resulting from your use of the platform.
4.7 Support: Customer service is not guaranteed, though we may provide assistance at our sole discretion.
5.1 External Links & Advertisements: We are not responsible for third-party links, advertisements, or external websites. Interacting with third-party providers occurs entirely at your own risk, subject to their respective terms and privacy policies.
5.2 Release of Liability: You release the Company, its directors, and staff from any damages, injuries, or claims resulting from your interactions with other platform users or external advertisers.
5.3 Limited License: We grant you a revocable, non-transferable, non-exclusive license to access the platform strictly for personal, non-commercial use.
5.4 Legal Compliance: You agree to use the platform in full compliance with local laws and without infringing upon third-party rights.
5.5 Proprietary Assets: All software, design layouts, trademarks, domain elements, and materials (excluding User Content) belong exclusively to us or our licensors.
5.6 Intellectual Property Rights: Reverse engineering, modifying, republishing, or commercially exploiting platform materials without explicit authorization is prohibited.
5.7 User Content Ownership: You retain ownership of content, text, or data you upload ("User Content"). However, we reserve the right to retain copies necessary to operate and manage the platform.
5.8 License Grant to Us: You grant us a worldwide, perpetual, royalty-free, transferable right to use, show, adapt, and distribute your User Content in connection with operating the Service.
5.9 User Responsibility & Disputes: You are solely responsible for your uploaded content. We do not monitor or verify User Content accuracy and bear no obligation to resolve disputes between members.
5.10 Content Usage: We may process User Content to build, maintain, and optimize platform services, ensure user safety, and meet legal requirements.
6.1 Purchases: Specific features require payment, processed directly through our authorized checkouts.
6.2 Price Revisions: We reserve the right to adjust pricing at any time. Notice will be given via website updates or direct email.
6.3 Authorization: You authorize us to charge your selected payment method for applicable purchases.
6.4 Subscription Renewals: Recurring memberships automatically renew unless canceled before the end of the active term.
6.5 Trial Memberships: Introductory trials are for a 48 hour period with limited access to some features.
6.6 Payment Retry Mechanism: To prevent service interruptions, failed renewal charges may be retried automatically in smaller partial amounts. If all billing attempts fail, the subscription will be canceled.
6.7 Trial Changes: We reserve the right to alter, limit, or revoke trial privileges at any time.
6.8 Non-Refundable Purchases: Platform sales are final and non-refundable, except where required by law or specified within these Terms.
Right of Withdrawal (EU/EEA/UK/Swiss Residents)
If you reside in the EU, EEA, UK, or Switzerland, you have a 14-day legal right to cancel a contract without stating a reason or incurring fees. Right of Withdrawal does not apply to IAP (In App Purchases).
To exercise this right, inform us via email before the 14-day period expires. Standard model forms may be used but are not mandatory.
If valid, we will refund all received payments within 14 days of receiving your cancellation notice using your original payment method, free of extra processing fees.
By subscribing, you expressly consent to immediate access to digital content during the 14-day window and acknowledge losing your withdrawal rights once performance begins, you forfeit the right to a full refund for digital content (unless defective). For ongoing digital services, you remain entitled to a proportional refund.
6.9 Virtual Credits & Expiration
Purchases & License: You may purchase virtual credits ("Credits") for use within the App to unlock specific features, customized companion attributes, or call durations. Credits represent a limited, non-transferable, revocable license to access specific software features and have no monetary or cash value outside of the app.
Expiration Period: All purchased or promotional Credits automatically expire six (6) months (180 days) from the date they are issued or credited to your account balance. Unused Credits remaining after six (6) months will be forfeited without refund or compensation.
Redemption Order: When you use a feature that consumes Credits, your account will automatically redeem the oldest available Credits first (First-In, First-Out).
Non-Refundability & Account Termination: Credits are non-refundable and non-transferable except as required by applicable law. Upon voluntary closure, suspension, or termination of your account, any unexpired Credits in your balance will be immediately forfeited.
7.1 User Guarantees: By using the platform, you confirm that:
You hold full legal capacity to enter into these Terms.
You are at least 18 years old.
You will not access the platform via scripts, bots, or automated scrapers.
Your usage does not violate applicable local or international laws.
You are not located in a U.S.-embargoed nation or classified as a "terrorist-supporting" region.
You are not listed on any U.S. government denied-parties lists.
7.2 Fraudulent Data: Providing false or out-of-date information permits us to suspend your access immediately.
7.3 Permitted Scope: The platform is for personal use only and cannot be deployed for unauthorized commercial activities.
7.4 Specific Restrictions: Users must not:
Harvest content or data to create competing databases or directories without permission.
Attempt to bypass, disable, or disrupt platform security mechanisms.
Decompile, reverse-engineer, or extract core source code from the software.
Build competing products or commercial applications using our system assets or interfaces.
Upload malicious software, viruses, trojans, or corrupted data.
Use spiders, crawlers, offline readers, or automated query engines on our network.
Distribute unsolicited commercial email (spam).
Engage in conduct that damages or tarnishes our reputation.
The platform, materials, and features are delivered strictly "as is" and "as available." We reject all warranties, express or implied, including merchantability, title, non-infringement, and fitness for a specific purpose. We do not guarantee that the software will operate continuously, securely, error-free, without viruses, or yield specific target outcomes.
9.1 Consequential Damages: We (and our affiliates) will not be liable for lost profits or indirect, consequential, punitive, or special damages arising from platform usage, even if warned of such possibilities. Accessing external ads or uploading user data is done at your own risk.
9.2 Liability Cap: Our maximum aggregate liability for any claims related to the platform is strictly capped at the total fees you paid to us for the Service.
9.3 Jurisdictional Exceptions: Certain regional laws do not allow exclusions on incidental or consequential damages; portions of these limitations may not apply to you.
You agree to defend, indemnify, and hold harmless the Company, its subsidiaries, officers, employees, and agents from any third-party claims, liabilities, or legal costs arising out of: (i) your platform usage, (ii) your User Content, or (iii) your violation of these Terms. We reserve the right to control the defense of any indemnified matter at your expense, and you agree not to settle claims without our prior written approval.
We make no representations that the Service is lawful or available outside the United Kingdom or our target operating regions. If you access the platform from other jurisdictions, you do so on your own initiative and bear full responsibility for local law compliance.
12. Mandatory Binding Arbitration and Class Action Waiver
12.1 Binding Arbitration: Disputes must be resolved through final, confidential arbitration rather than court litigation, waiving rights to a jury trial or formal court appeal.
12.2 Class Action Waiver: You agree to handle claims strictly on an individual basis, waiving rights to initiate or join class actions, collective proceedings, or representative suits.
12.3 Scope: All disputes connected to these Terms, the platform, or Privacy Policy fall under mandatory arbitration (excepting qualifying small claims court actions or prohibited regions).
12.4 Process: Arbitration uses a neutral arbitrator instead of a judge, offering streamlined procedures and faster resolution.
12.5 Notice of Intent: Prior to initiating arbitration, a formal written Notice detailing the dispute and requested remedy must be sent via tracked international courier or email to 35, Holmesland Drive, Botley, Southampton, United Kingdom. Parties have 30 days to attempt an informal resolution.
12.6 Administrator: Proceedings will be managed exclusively by the London Court of International Arbitration (LCIA) under its Commercial Rules.
12.7 Fees: A copy of the formal demand must be sent to our notice address within 7 days of filing. Unless your claim exceeds £1,000 or is deemed frivolous, we will reimburse mandatory AAA filing fees upon receipt.
12.8 Hearing Format: Proceedings will be conducted in English by a single arbitrator based in London, United Kingdom. Hearings will occur virtually or through written submissions without requiring personal court appearances.
12.9 Invalidity Clause: If the class action prohibition in Section 12.9 is deemed unenforceable in a specific dispute, the entirety of this arbitration section becomes void.
12.10 Authority: The arbitrator holds exclusive authority to interpret the scope, validity, and enforceability of this arbitration clause and contract.
12.11 Final Rulings: Arbitrators will aim to issue written decisions within 120 days. Proceedings remain strictly confidential. The Arbitration Act 1996 (as amended by the Arbitration Act 2025) governs the construction and enforcement of this section.
12.12 Intellectual Property Claims: Either party may seek court-issued injunctive relief exclusively to safeguard patents, trademarks, or copyrights. Monetary damages remain your sole remedy for standard platform or contractual breaches.
12.13 Time Limitation: Any legal claim linked to these Terms, the Privacy Policy, or the Service (excluding indemnity claims) must be submitted to the LCIA or a small claims court in London, United Kingdom within one 6 months of the incident occurring. Failing to file within this 6-month period—which includes the 30-day informal resolution window detailed in sub-clause 12.5—permanently forfeits your right to bring the action.
12.14 Improper Claims & Legal Fees: All legal actions against the Company must adhere strictly to Section 12. Any proceeding initiated outside these rules is considered invalid. If you submit an invalid claim and fail to promptly retract it after receiving written notice from us, the Company may recover all associated legal expenses and attorney fees from you.
12.15 Rejection of Amendments: Should we make significant changes to this arbitration section (excluding simple updates to the Arbitration Notice Address), you may refuse the changes by delivering written notice within 30 days of the revision. Refusing a change requires you to stop using the Service immediately, and the pre-amendment arbitration terms will continue to apply.
12.16 Severability: If clause 12.9 (the class action waiver) or Section 12 in its entirety is deemed legally unenforceable, Section 12 becomes completely void. In that event, all disputes will fall under the exclusive jurisdiction outlined in Section 13.
12.17 Waiver of Court Rights: You acknowledge that you are giving up your rights to a court trial, a decision by a judge or jury, and participation in class-action lawsuits. You agree that all disputes will be determined individually through final, binding, and confidential arbitration.
12.18 Opt-Out Procedure: You have 30 days from your initial use (or attempted use) of the Service to opt out of mandatory arbitration. To do so, send a signed written notice containing sufficient identification details to support@myradiant.ai or our official Arbitration Notice Address. Requests sent after 30 days are invalid, and binding arbitration will remain mandatory.
13.1 Choice of Law: These Terms and your platform usage are governed by the laws of England and Wales, without giving effect to conflicts-of-law principles.
13.2 Exclusive Judicial Venues: For any dispute permitted to proceed in court rather than arbitration, you irrevocably consent to the exclusive jurisdiction and venue of:
Courts located in London, United Kingdom.
You waive any defense regarding improper venue or inconvenient forums in these courts.
13.3 European Online Dispute Resolution: European Union residents may access the European Commission's Online Dispute Resolution platform. Please note that the Company does not participate in out-of-court consumer arbitration proceedings for residents in the EU, EEA, UK, or Switzerland.
13.4 California Consumer Rights Notice: Pursuant to Cal. Civ. Code § 1789.3, California residents may submit complaints to the Complaint Assistance Unit of the Division of Consumer Services (California Department of Consumer Affairs) in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by calling (800) 952-5210.
14.1 Apple App Store Terms: If you access or run our software on an iOS device downloaded from the Apple App Store, you acknowledge and accept the terms set forth in clauses 14.2–14.10.
14.2 Parties: These Terms form a contract solely between you and the Company. Apple Inc. ("Apple") is not a party to this agreement and holds no responsibility for the platform or its content.
14.3 Scope of License: Your iOS license is limited, personal, non-exclusive, and non-transferable, allowing installation solely on Apple devices you own or manage, in line with Apple’s App Store Terms of Service.
14.4 Maintenance & Support: The Company is solely responsible for app maintenance and support services. Apple has no obligation to offer maintenance or technical assistance for the software.
14.5 Warranty: The Company handles all app warranties. If the software fails to conform to an applicable warranty, you may notify Apple for a refund of the purchase price. Apple carries no further warranty obligations to the maximum extent permitted by law.
14.6 Product Liability & Claims: The Company, not Apple, is responsible for managing any user or third-party claims concerning the app, including product liability, legal compliance issues, and consumer protection disputes.
14.7 Intellectual Property Infringement: If a third party claims that the app infringes their intellectual property rights, the Company (and not Apple) is solely responsible for investigating, defending, settling, or resolving the claim.
14.8 Third-Party Agreements: You must abide by any applicable third-party contractual terms when using the app.
14.9 Trade Sanctions & Sanction Lists: You confirm that (a) you do not reside in a country subject to U.S. government embargoes or labeled as "terrorist supporting," and (b) you are not listed on any U.S. government restricted parties list.
14.10 Third-Party Beneficiaries: Apple and its subsidiaries are recognized third-party beneficiaries of these Terms. Upon your acceptance, Apple gains the right to enforce these Terms against you.
14.11 Contact: Direct all inquiries, feedback, or complaints regarding the iOS application to us per clause 1.1.
14.12 Google Play Store Terms: If you download the app via Google Play (operated by Google Inc. or its affiliates), you agree to the conditions in clause 14.13.
14.13 Conflict of Terms: In the event of a conflict between these Terms and the Google Play Terms of Service or default end-user license agreements ("Google Play Terms"), the Google Play Terms take precedence regarding your download. Google bears no responsibility for compliance or non-compliance under either set of terms.
At Kamalansh Limited, we prioritize user satisfaction and aim to deliver an excellent experience on Myradiant.ai ("the Site"). We recognize that issues or grievances may occasionally occur, and we are dedicated to resolving them swiftly and efficiently. This section explains how members can register formal complaints regarding any problems experienced on our platform.
15.1 Dedicated User Support
We maintain a specialized customer service team to help resolve user issues and inquiries. Our support representatives work to provide fast, reliable assistance with professionalism, complete confidentiality, and objectivity, addressing all platform-related concerns to the best of our ability.
15.2 How to File a Complaint
If you need to submit a formal complaint, you can reach our team directly at support@myradiant.ai or use the "Contact" feature built into the Site.
15.3 Essential Information for Submissions
To help us review and resolve your matter quickly, please include the following details in your report:
Contact Details: Your full legal name and email address.
Incident Summary: A detailed explanation of the issue, including relevant timestamps.
Evidence: Any supporting materials, files, or screenshots, where available.
15.4 Confirmation of Receipt
Our team will confirm receipt of your complaint via email within 72 hours of submission.
15.5 Review & Investigation Process
We investigate every reported grievance thoroughly to determine the root cause. We aim to offer a resolution as quickly as possible. For complex matters requiring extra review time, we will keep you updated on our progress and the estimated resolution schedule.
15.6 Outcome & Continuous Improvement
After completing the review, we will notify you of the investigation findings and any corrective measures taken. We may also request your feedback regarding the resolution experience to help us improve our service standards.
15.7 Dispute Escalation
If you are unhappy with the initial outcome, you may request an escalated review. To do so, notify our support team within a reasonable period, clearly explaining why the initial response was unsatisfactory. Independent personnel who were not involved in the original assessment will re-evaluate your case, and you will be informed of their final decision in a timely manner.
16.1 Trial
We offer a 48hr free trial for limited service.
16.2 Subscription
The subscription renews automatically at the end of each month until you cancel.
16.3 Payment method
Payment will be charged to the payment method you submitted at the time of purchase at confirmation of purchase. You authorize us to charge the applicable fees to the payment method that you submit.
16.4 Cancellation
Canceling your subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of the then-current period. Note that deleting the app does not cancel your subscriptions.
If you purchased a subscription or enabled trial on App Store: You can cancel a trial or a subscription anytime by turning-off autorenewal through your Apple ID account settings. To avoid being charged, cancel the subscription in your Apple ID account settings before the end of the trial or then-current subscription period. You alone can manage your subscriptions. Learn more about managing subscriptions (and how to cancel them) on Apple support page.
If you purchased a subscription or enabled trial on Google Play: You can cancel a trial or a subscription anytime by turning off auto-renewal through your Google Play account settings. To avoid being charged, cancel the subscription in your account settings before the end of the trial or then-current subscription period. You alone can manage your subscriptions. Learn more about managing subscriptions (and how to cancel them) on Google’s support page.
If you purchased a subscription or enabled trial on the Huawei AppGallery: You can cancel a trial or a subscription anytime by turning off auto-renewal through your Huawei Account settings. To avoid being charged, cancel the subscription in your account settings before the end of the trial or then-current subscription period. You alone can manage your subscriptions. Learn more about managing subscriptions (and how to cancel them) on Huawei’s support page.
If you purchased a subscription or enabled trial on our website: You can cancel a trial or a subscription by contacting our support via support@myradiant.ai or via account settings.
16.5 Changes
To the maximum extent permitted by applicable laws, we may change subscription fees at any time. We will give you reasonable notice of any such pricing changes via the Play Store's notification mechanism. If you do not wish to pay the new fees, you can cancel the applicable subscription prior to the change going into effect.
16.6 Refunds
If you purchased a subscription or enabled trial on App Store: If you are eligible for a refund, you'll have to request it directly from Apple. To request a refund, follow these instructions from the Apple support page.
If you purchased a subscription or enabled trial on Google Play: If you are eligible for a refund, you'll have to request it directly from Google. To request a refund, follow these instructions from the Google’s support page.
If you purchased a subscription or enabled trial on the Huawei AppGallery: If you used Huawei In-App Purchases to make a purchase, to request a refund, follow these instructions from the Huawei’s support page. If you used our website to make a purchase, please refer to our Refund Policy.
If you purchased a subscription or enabled trial on our website: You can cancel a trial or a subscription by contacting our support via support@myradiant.ai. You must add ‘Cancel Subscription’ in the subject of the email.
Refunds do not apply to IAP (In App Purchases)
16.7 Note for the EU, EEA, UK, and Switzerland residents:
If you are an EU user, you have a period of 14 days to withdraw from a contract, without giving any reason, and without incurring any costs.
Subject to the above clause, to exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by e-mail. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we shall reimburse you for all payments received from you. We will make the reimbursement without undue delay, and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you have been presented with, and you have provided your prior express consent to begin the performance during the right of withdrawal period and acknowledgment that you will lose your right of withdrawal, then, unless the Service is defective, you will not be eligible for a refund in relation to digital content and will only be eligible to a proportional refund in relation to digital service. If this provision applies, we will provide you with a copy of the confirmation of your prior express consent and acknowledgment on a durable medium.
If you have any questions in relation to the subscription terms, please contact us at support@myradiant.ai.
Please take a screenshot of this information for your reference. This may help you to control your subscriptions.
This Cookie Policy details our use of cookies and related tracking mechanisms when you access our platform, outlining what these technologies are, our reasons for utilizing them, and how you can manage your preferences.
For inquiries regarding this policy, reach out to us at support@myradiant.ai.
17.1 What Are Cookies?
A cookie is a small text file saved onto your device (such as a computer or smartphone) when you access our site. It allows us to remember specific information, such as language settings or browser details.
First-Party Cookies: Set directly by our domain to support core functionality.
Third-Party Cookies: Originating from external domains to assist our advertising and promotional campaigns.
Session Cookies: Temporary files that expire once you close your web browser, linking your activities strictly during an active browsing session.
Persistent Cookies: Files that remain stored on your device across multiple sessions until reaching a designated expiry date or until you manually clear them from your browser cache.
17.2 Related Tracking Technologies
Web Beacons (Pixel Tags / Clear GIFs): Tiny graphic elements embedded in web pages or emails. When your browser loads the code, it connects to our servers, revealing technical attributes like device specifications, operating system settings, IP addresses, and email open rates to help optimize our communications.
Software Development Kits (SDKs): Code libraries built into our mobile applications by third parties to track app interactions and gather technical metrics regarding your device and connection.
Local Shared Objects ("Flash Cookies"): Stored data elements used to power interactive Flash features (e.g., video streaming or animations) while gathering specific usage parameters, such as playback duration and pause times.
HTML5 Local Storage: Browser-based storage capability that holds larger amounts of data directly within your web browser without requiring continuous server transmission.
Device Fingerprinting: A method that aggregates distinct system parameters—such as screen setup, installed fonts, browser plugins, time zone settings, and system APIs—to uniquely identify a specific device.
Device Identifiers: Unique alphanumeric codes built into hardware, such as Apple's ID for Advertisers (IDFA) or Google's Android Advertising ID (AAID). These recognize your hardware across various applications for targeted marketing.
17.3 Managing Cookies & Preferences
Browser & Device Controls
Most internet browsers permit you to decline or delete stored cookies through their settings. Blocking all cookies may disrupt website functionality and prevent full access to our platform features. Instructions for managing cookie configurations are available through major browser providers:
Google Chrome
Mozilla Firefox
Opera
Microsoft Internet Explorer
Apple Safari
Microsoft Edge
For broader configuration guides, visit [AboutCookies.org](https://www.aboutcookies.org/how-to-control-cookies).
17.4 Targeted Advertising & Analytics Opt-Outs
Device Advertising IDs: Reset or limit personalized ad tracking directly within your mobile system settings following official Apple or Google support guides.
Google Analytics: Prevent data collection by installing the [Google Analytics Opt-out Browser Add-on](https://tools.google.com/dlpage/gaoptout).
If you require further assistance, contact our team at support@myradiant.ai.
At Myradiant.ai, we are dedicated to maintaining a safe, lawful, and respectful environment for every user. Although members cannot upload external files to the Myradiant.ai platform ("the Site") and can only engage in private text chats and request synthetic content—which remains restricted to the individual user's account and is never displayed publicly—certain categories of material are strictly banned as outlined below.
18.1 Forbidden Material Categories
This rule applies across all formats generated via our system, including text, audio, images, and video.
Unlawful Content: Material violating local, national, or international statutes is strictly banned. This includes content tied to illicit narcotics, weapons, violent acts, or the promotion of illegal behavior.
Explicit Sexual Material: We strictly ban the creation of adult or sexually explicit content. Users are forbidden from using our system to request, generate, or distribute pornographic or sexually graphic media.
Zero Tolerance for CSAM: Child Sexual Abuse Material ("CSAM") and any sexual representations involving real or simulated underage individuals are strictly prohibited.
Discriminatory & Hate Speech: We forbid content that encourages harassment, bias, or hostility toward individuals or groups based on race, origin, religion, gender, sexual orientation, disability, or other protected traits.
Dangerous & Violent Material: Media promoting, depicting, or encouraging self-harm, suicide, mass violence, terrorism, or injury to others is completely banned.
Harm to Minors: Any content that exploits, endangers, or target minors—including abuse material, exploitation, or intimidation—is unconditionally prohibited.
Simulated Underage Images: Attempting to generate AI media that mimics or resembles underage individuals is strictly forbidden. We enforce automated screening to intercept and erase any attempt to portray minors (see Section 18.3).
Intellectual Property & Privacy Breaches: Generating content that infringes upon third-party copyrights, trademarks, or personal privacy is forbidden. This covers unauthorized personal data sharing and pirated materials.
Impersonation & Likeness Abuse: Users may not generate content intended to deceptively impersonate, mimic, or misrepresent real individuals, public figures, or celebrities.
18.2 User Accountability for Generated Content
As a member, you assume complete responsibility for all text, voice, visual, and video outputs produced by Myradiant.ai during your usage. Because the system adapts to your inputs and configurations, Kamalansh Limited does not direct or endorse AI-generated responses. You accept full accountability for your prompts, the resulting outputs, and your conduct on the Site.
You must ensure that your interactions adhere to all applicable legal standards, our master Terms, and this policy. Using the platform for illegal, malicious, or abusive purposes is strictly forbidden.
AI responses are generated algorithmically, may occasionally hallucinate or provide incorrect information, and that users engage with the companion at their own discretion.
18.3 System Moderation
Although user chats with Myradiant.ai are private by design, we utilize automated filtering technology to ensure compliance with this policy. If our filters flag potentially non-compliant interactions, we reserve the right to manually audit the flagged material and take administrative action, up to and including permanent account cancellation, to preserve community safety.
18.4 Policy Enforcement & Suspensions
Breaching these restrictions may result in immediate content removal, account suspension or deletion, and referral to law enforcement where applicable.
18.5 Inquiries & Reporting
If you identify potential policy violations or have questions regarding these restrictions, please report them to support@myradiant.ai.
18.6 Access Revocation
We retain the right to suspend or permanently terminate platform access for any individual suspected of breaching these content restrictions.
At Myradiant.ai, user protection and strict material compliance are fundamental priorities. This section explains how content is generated on our platform and details the step-by-step procedures for lodging and handling user complaints.
19.1 Pre-Tested and Controlled Content Standards
Our platform operates using vetted prompt categories that undergo extensive preliminary testing by our internal prompt engineering team. These options are carefully chosen to offer variety while ensuring complete alignment with our safety guidelines and operational policies.
19.2 Structured Generation Limits
Users cannot upload external media onto the Myradiant.ai platform except for images. System generation is restricted to these pre-approved thematic boundaries, ensuring that all output remains safe, compliant, and within allowed parameters.
19.3 Quality Control & Vetting
Prior to launching any new prompt category, our engineering team performs thorough compliance reviews to verify its lawfulness, safety, and suitability. We enforce these rigorous quality checks to maintain high platform standards.
19.4 User Obligations
Members must adhere to all platform rules when utilizing available categories. Attempting to bypass these safeguards or generate prohibited media constitutes a direct breach of our Terms.
19.5 Violation Reporting & Enforcement
We actively investigate reports of non-compliant system outputs. If you encounter media that breaches our guidelines, report it to our support staff for review. Confirmed violations will result in prompt corrective action.
19.6 Policy Updates
We reserve the right to amend this policy at any time. Any revisions take effect immediately upon being published to the website.
19.7 Dispute Handling Procedures
We are dedicated to resolving user concerns efficiently and impartially. The following sections outline our protocol for receiving, investigating, and appealing complaints.
19.8 Lodging a Complaint
To submit a complaint, contact our team at support@myradiant.ai. We will acknowledge your request within a reasonable window. Please include:
* Full details of the issue
* Specific dates and timestamps
* Relevant supporting evidence or screenshots
19.9 Inquiry and Resolution
Once submitted, our support staff will investigate your claim. We aim to reach a fair resolution as quickly as possible and will keep you informed of our progress throughout the review process.
19.10 Dispute Appeals Process
If you are dissatisfied with the initial resolution, you may submit a formal request for appeal to support@myradiant.ai explaining your objections. The matter will be re-evaluated by an independent manager or team not involved in the original decision, and you will receive a final determination in writing.
19.11 Support Staff Commitment
Our dedicated support system handles all inquiries professionally, confidentially, and objectively to ensure user issues are addressed thoroughly.
19.12 Independent Mediation & Legal Remedies
If a dispute remains unresolved after exhausting our internal escalation steps, you may pursue external mediation or binding arbitration where permitted under applicable governing laws.
19.13 Modifications to Dispute Terms
We may revise these dispute procedures at our discretion. Updated terms take effect immediately upon being posted on our site.
19.14 Contact Information
For questions or inquiries regarding our content controls or complaint procedures, reach out to our team at support@myradiant.ai.
20.1 Subscription Cancellation
You can terminate your membership whenever you choose. Upon cancellation, your subscription remains valid for the remainder of your active billing cycle, and you will not be billed for any subsequent renewal cycles.
20.2 Service Access Following Cancellation
You will maintain full access to the Site and its features through the conclusion of your current paid period. Once that cycle finishes, your account permissions will be downgraded, though you may re-enroll at any point.
20.3 Modifying Your Subscription Tier
You are free to upgrade or downgrade your membership plan whenever you like. Any plan changes will automatically take effect at the start of your next billing cycle.
20.4 Refund Conditions
Refund requests must be submitted within 24 hours of your payment timestamp. The final refunded amount may be reduced to account for any platform usage incurred during that period. Requests submitted after the 24-hour window has passed are non-refundable. For payment assistance or refund inquiries, please email support@myradiant.ai.
More information available at https://myradiant.ai/FAQ/
Kamalansh Limited respects the intellectual property rights of creators and is committed to complying with the Digital Millennium Copyright Act (DMCA) and related copyright regulations. This policy outlines our protocol for responding to copyright infringement claims and details how rights holders can notify us if they believe their work has been improperly used on our platform.
22.1 Submitting an Infringement Claim
If you believe in good faith that media generated or transmitted through MyRadiant.ai violates your copyright, you or your authorized agent may submit a written takedown notice containing the following details:
Signature: A physical or electronic signature of the copyright owner or an authorized representative.
Work Identification: A description of the copyrighted work claimed to be infringed, along with details reasonably sufficient to help us locate the specific material on our site.
Contact Details: Your physical address, phone number, and email address.
Good-Faith Statement: A statement asserting that you believe in good faith that the disputed use is not authorized by the copyright owner, its agent, or the law.
Accuracy Statement: A statement made under penalty of perjury that the information provided in your notice is accurate and that you are the copyright holder or authorized to act on their behalf.
22.2 Processing DMCA Notices
Upon receiving a complete and valid notice, we will take the following steps:
Verify that the notice satisfies all statutory DMCA requirements.
Take appropriate preliminary measures within 5 to 7 business days, including blocking access to or removing the specified content.
Inform the user accused of infringement and request an explanation or supporting counter-evidence.
22.3 Counter-Notification Procedure
If you believe a copyright infringement notice was submitted against your content by mistake or misidentification, you may send us a counter-notice. Upon receipt, we will forward the counter-notice to the original claimant. We will restore access to the content within 14 to 20 days unless the copyright owner notifies us that they have filed a formal court action seeking a restraining order against you.
22.4 Designated Contact
All copyright notices and counter-notices must be submitted via email to support@myradiant.ai. We are committed to handling all intellectual property disputes promptly and fairly.
22.5 Repeat Infringer Termination
We reserve the right to suspend or permanently terminate access for any user engaged in repeat or suspected copyright infringement on our platform.
For formal notices under these Terms or general inquiries regarding the Service, contact us at: support@myradiant.ai.
By using the platform, you confirm that you have read, understood, and agreed to all provisions set forth in these Terms.
Last Updated: August 11, 2026